![]() No support has helped and I'm stuck with no fix. TL DR - New Steelseries GG software keeps me stuck at a high DPI and it cannot be changed, have had zero sights on anyone having the same exact issue. But the closest thing I got to someone having this issue was a similar thread on here. The SteelSeries Rival 3 Wired mouse has a 200-8,500 DPI/CPI. But further more, I've tried looking up everything, I'll list everything I tried doing below. ![]() What's weird is, in this current PC's BIOS, the DPI feels exactly like I set it. SteelSeries’ new TrueMove Air sensor, which is. I installed the GG software, and still, the same problem. SteelSeries has replaced its budget TrueMove Core sensor, which delivered limited, impressive performance given the Rival 3’s 30 price point. Moving on, I just bought a new PC as the date of this thread so it has practically nothing on it. I know it’s not the best mouse on the market, but for a budget mouse, it is truly exceptional. ![]() DPI and acceleration are all breathtaking. I send that email with the files in it about 1 1/2 months ago, and have yet to get a response. Steelseries Rival 3 Wireless - Wireless Gaming Mouse - 400+ Hour Battery Life - Dual Wireless 2.4 Ghz And Bluetooth 5.0 - 60 Million Clicks. They were telling me things that I have already tried and then they asked for me to send them certain files so they could "Look at them to see the problem." I sent the specific files that were asked, and I was completely ghosted. I then took the long endurance of contacting Steelseries support, which went about as well as you'd think it would. I then tried getting help on the official Steelseries reddit and I didn't get much help there. I first tried fixing it myself by doing a clean reinstall of the software and nothing fixed. I am forced to update the software about a couple months ago and the update is done and my mouse (Rival 710)'s DPI is incredibly high (I typically use the mouse on 700 dpi, with this weird change, it feels around 9000-10000 DPI.) I tried changing every thing about the DPI/CPI and nothing would change, would stay at this very high set DPI no matter what the DPI dials were at. ![]() But less about that and more onto my issue. Goodmorning / Goodafternoon to anybody reading this thread, this is my first time ever making a thread on this page so please bare with me! To get to the point, if you are not aware already, Steelseries made a huge update to their Engine 3 software and rebranded it as "Steelseries GG".
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